Lost Alaskan RV Park

Terms of Service

Terms

WE DO NOT GUARANTEE SITES. You May request a site by phone or by email, but we cannot guarantee that site. Check in time is 12:00 pm (CST). Check out time is 11:00 am (CST) on the day of your departure. The speed limit in the park is 5 MPH. No parking or driving on the grass. No open flames or fires. Gas or charcoal grills and propane firepits are allowed as long as they are being tended to. DO NOT park in or drive through vacant sites. Stakes are NOT allowed in RV sites. Quiet time is from 10:00 pm (CST) to 8:00 am (CST). Clothes lines are not allowed in sites. Tying anything to the trees is not allowed, this includes dog leads. You are not allowed to do any type of mechanical work on your vehicle or rig in your site. Rugs or mats must be kept on the site and not on the grass. Please be mindful when packing up and leaving the park, this includes making sure all hook ups are properly done. Any damages done to the site in negligence will be your responsibility.

PETS: We do not have breed restrictions, but you MUST obey all pet rules. Pets must be on a leash and under control of the owner at all times. Your pet is allowed off the leash at our paw-paw park and only at the paw paw park. You must promptly pick up after your pet in the RV park and at the paw paw park. If you do not have dog waste bags, you may purchase them in the office. We also have a dog waste bag dispenser by the paw paw park for emergency situations. Pets may NEVER be left unattended outside your rig or in the paw paw park. Pets are not allowed in the bathrooms, laundry room, or rec hall. Pets must not create a noise disturbance. Pets are not allowed to scratch or dig anywhere in the RV site or on the premises. You will be responsible for all damages caused by your pet. We will give two written warnings if these rules are not followed. The third warning, your pet will not be allowed on the premises.

CHILDREN: Children must be accompanied to the playground area. Any children that damage the play ground furnishings, or are caught throwing rocks at the playground or in the pool will not be allowed back to the area during the duration of your stay. Children under the age of 14 MUST be accompanied by an adult (18 years of age or older) to the pool or shower facilities. Children may not run around the park unattended or cause any noise disturbances. Children may not ride bikes or scooters in or around the shower house.

Cancellation Policy

We do not give credit or refunds due to the discomforts or nature or early departures. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date.

Cancelling a reservation must be done at least 7 days prior to the arrival date for a full refund minus a $15 processing fee.

Changing your dates

We are happy to assist you with reservation changes at any time. Please note: date changes may result in different rates and the difference will be your responsibility.

No show policy

Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in a cancelled reservation and full forfeiture of funds.

Holiday Cancellations

All cancellations for Cowboy Poetry, March Spring Breaks, Memorial Day weekend, July 4th, Viva Big bend Weekend, Labor Day weekend, or Art Walk weekend, must be done 14 days in advance for a full refund minus a $15 Processing fee. If it is done within 7 days you will receive a 50% refund. Any cancellations under 7 days results in no refunds.

Cancellation due to RV Breakdown/Accident, Hospitalization, Illness

We understand that RV breakdowns or accidents occur at the worst possible times, and are often very costly. If you have an accident or experience an RV breakdown en route to our park, we will consider refunding your entire reservation, less a $15 credit card processing fee.

*Camp Credits will remain active on the User Account and will expire one year from issuance. Camp Credits may NOT be redeemed for any reservation dates that encompass a holiday period or special event. Camp Credits have no cash value and may only be redeemed once. Guest may not cancel a reservation made with a Camp Credit and receive another credit for a future date, or receive the balance on the Camp Credit or credit back to a credit card.